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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Johnson

Kathy Johnson

July 29, 2026

5  out of  5
rating by Kathy Johnson
"I have been with this Insurance for a decade if I need help with something are if I just have a question, the Agents are always there. These Agents are Loyal, knowledgeable, Very trustworthy people. I am so Happy that I am with this Branch. So, Continue to make your Customers Smile. State Farm you guys are the BEST."
We responded:
"Thank you so much, Kathy! We're incredibly grateful for your loyalty over the past decade. It’s heartwarming to know that our team has been there for you whenever you need assistance with your insurance needs. We’re thrilled to have you as part of our family and will continue doing everything we can to keep you smiling. Thanks for being a part of our journey— our State Farm team is proud to serve you! – Kay "
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Hosam Salman

July 24, 2026

5  out of  5
rating by Hosam Salman
"The company is very professional and value the client needs . They helped me in a very short time to get mine covered. Thank you for your service and support"
We responded:
"Hi Hosam, we really appreciate your 5-star review! Providing great service is always our goal here at the Kay Patel State Farm Agency, and we’re so happy to know we met your expectations. Our team is always ready to help you. "
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Ali Hussain

July 23, 2026

5  out of  5
rating by Ali Hussain
"Erika has been very helpful & deligent in the whole process. Appreciate it."
We responded:
"Thank you so much for the 5 stars, Ali! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  Glad Erika was helpful to you and your needs were met quickly and timely. We appreciate you hear at the Kay Patel State Farm Agency! "
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Tanveer Saad

July 22, 2026

5  out of  5
rating by Tanveer Saad
"Gita has been amazing for the last 6+ years, taking care of my insurance needs. She has been very customer-focused and always looks after her customers. I wouldn't have stayed with the same insurance if it weren't for her! Please make sure you connect with Gita; she is the best."
We responded:
"Hi Tanveer, ee’re so happy to hear you had a great experience with Gita here at the Kay Patel State Farm Agency - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 😊🙌"
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Jon DeMoss

July 18, 2026

5  out of  5
rating by Jon DeMoss
"Teena was excellent in assisting me with getting set up for a car loan. She also gave detailed instructions on the next steps for insuring my son (first time driver) and was thorough with her email and text follow-ups. THIS is what customer service should feel like - thank you Teena!"
We responded:
"Hey Jon, Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Teena here at the Kay Patel State Farm Agency in Frisco. We appreciate you and are always here to help!"
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LaSheila Yates

July 16, 2026

5  out of  5
rating by LaSheila Yates
"Erika was awesome. She was efficient, knowledgeable, and provided amazing customer service!"
We responded:
"Hi LaSheila, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations and Erika was so pleasant to work with. You are greatly appreciated! "
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Thomas B.

July 14, 2026

5  out of  5
rating by Thomas B.
"I appreciated how Kay Patel's office got me my auto insurance ID cards promptly."
We responded:
"Thank you, Thomas for the 5-star review of Kay Patel’s team - we really appreciate your kind words! Thank you for the 5-star review of Kay Patel’s team - we really appreciate your kind words! "
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Blanca Ward

July 10, 2026

5  out of  5
rating by Blanca Ward
"I spoke to Teena M. Reisor on the phone about updating my mom's renters insurance. She was extremely helpful, pleasant and professional. I appreciate her promptness and delivering of the C.O.I. I highly recommend."
We responded:
"Hi Blanca, we really appreciate your review! We’re so glad you had such a positive experience with my team member Teena and I here in Frisco.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kay Patel "
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Harshita Gandhi

July 6, 2026

5  out of  5
rating by Harshita Gandhi
"Received help from Erika. She is very customer friendly and helpful"
We responded:
"Thank you so much for the 5 stars, Harshita! We really appreciate your support and giving Erika a shout-out. If you ever need anything, feel free to reach out anytime. "
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Linda Booth

June 23, 2026

5  out of  5
rating by Linda Booth
"Ericka sent me proof of insurance on the spot when I called. I appreciate her. Thank you"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Our Team at the Kay Patel State Farm Agency are always ready and willing to help."
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Lisa Stolakis

June 17, 2026

5  out of  5
rating by Lisa Stolakis
"Tina always provides excellent customer service"
We responded:
"Thank you so much for the 5 stars, Lisa! We truly appreciate your feedback and are always happy to help whenever you need us and I know Teena loves the feedback as well. We appreciate you!"
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Bendi Kalyan

June 12, 2026

5  out of  5
rating by Bendi Kalyan
"I recently switched my auto, home, and rental insurance policies to State Farm. Gita was extremely helpful throughout the entire process. She took the time to explain all the coverages and options in detail and answered all my questions with patience and professionalism.

I highly recommend Gita at Kay Patel State Farm for anyone looking for excellent customer service and knowledgeable insurance guidance."
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Mary Biscarro

June 9, 2026

5  out of  5
rating by Mary Biscarro
"5 🌟🌟🌟🌟🌟service from start to finish with Gipta @ Kay Patel Statefarm office made my auto insurance an absolute breeze.They are friendly, quick, and found me a great rate.I would recommend them to all my friends and family."
We responded:
"Hey Mary, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service from Gita and the Kay Patel State Farm Agency. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future and how we may help your friends and family."
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Mike Roberts

June 6, 2026

5  out of  5
rating by Mike Roberts
"Teena was very professional, helpful and got everything done to ensure it was a positive experience. She makes a difference."
We responded:
"Hello Mike, Thanks for the great review on your experience with Teena and the Kay Patel State Farm Agency! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
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CM Y

May 12, 2026

5  out of  5
rating by CM Y
"I've been working with Kay for years and I’ve only had good experience. She is very responsive and efficient. When I have a request I just send her a message and she takes care of it right away. We trust her and her team to take care of our home and auto insurance. Highly recommend."
We responded:
"Thank you CM Y, the Kay Patel State Farm Agency takes alot of pride in providing the best turnaround time and effective service to meet our customers needs, I'm so pleased you got to experience this with Gita in my office.
Kay."
Profile photo of Ahmad Muhanna

Ahmad Muhanna

May 4, 2026

5  out of  5
rating by Ahmad Muhanna
"I worked with Teena to get my 3 cars insurance and my house. Since I still have another 6 months in my house policy, I signed up for the autos for now.

Teena is pleasure to work with and she unbelievably patient and answer the questions regardless of the number of those questions!!

She never gives up on a customer and keeps trying to beat the next insurance company. It has been great pleasure working with Teena and I strongly recommend her and the office for honest, straight forward insurance needs!!

Thanks Teena!"
We responded:
"Hi Ahmad, Thanks for choosing Kay Patel State Farm for your Auto Insurance needs and leaving such a great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time! Thank you for the awesome shout out to Teena and her great work!"
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Kushan Abey

April 13, 2026

5  out of  5
rating by Kushan Abey
"Gita provided me the best auto policy premium I’ve seen in a decade."
We responded:
"Kushan, Thanks so much for taking the time to share your positive experience with Gita and the great auto insurance rate she was able to provide! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you soon, we look forward to continuing servicing your account here at the Kay Patel State Farm Agency!"
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Brannon Norton

April 10, 2026

5  out of  5
rating by Brannon Norton
"Kay and her team are awesome and so helpful."
We responded:
"Greetings Brannon, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience here at the Kay Patel State Farm Agency and look forward to continuing to do the same for you! Sincerely, Kay!"
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Charla Newlon

April 2, 2026

5  out of  5
rating by Charla Newlon
"Teena did an amazing job helping us with new policies for mom! It was an immense pleasure working with her at Kay Patel State Farm Agency! Thank you for tremendous customer service and follow up you provided!"
We responded:
"Hey Charla, Thanks for the kind words! We're thrilled that Teena left such a great impression! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon here at the Kay Patel State Farm Agency!"
Profile photo of Ann Cermack

Ann Cermack

April 2, 2026

5  out of  5
rating by Ann Cermack
"We use Kay Patel's office for our business and Erika Avila has taken over providing all of our Certificates of Insurance. I truly appreciate Erika's promptness and delivering the C.O.I's to our client's in a timely manner. Erika has made my life easier and that speaks volumes!

Thank you so much!
Ann

Shepherd Pest Management"
We responded:
"Ann, we're delighted to hear about your experience! We are glad that you enjoyed working with Erika and she left a lasting impression of how the Kay Patel State Farm Agency wants to take care of their clients_. We hope to become one of your favorites. We look forward to seeing you again soon."
Profile photo of Robert Ondrusek

Robert Ondrusek

April 1, 2026

5  out of  5
rating by Robert Ondrusek
"Teena was friendly, polite, and well spoken. She was also able to add coverage to my policy for the same price."
We responded:
"Greetings Robert, Thank you for the awesome feedback. It's great to know that Teena here at the Kay Patel State Farm Agency provided you with the highest levels of service. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
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Alex Bhakta

March 18, 2026

5  out of  5
rating by Alex Bhakta
"Yadira Castro was fantastic to work with! She helped us switch our home insurance and saved us a couple of thousand dollars compared to our previous provider — with the same coverage — by identifying and eliminating unnecessary coverage. What really stood out was how she took the time to walk us through every line item without ever making us feel rushed. We were so impressed that we decided to move our auto and life insurance to Kay Patel - State Farm as well. Highly recommend!"
We responded:
"Alex, thank you so much for the wonderful review and shout out to Yari and her good work! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance & financial services related, do not hesitate to reach out to State Farm Agent Kay Patel’s Team—we are always here to help!"
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Asis Sangrola

March 16, 2026

5  out of  5
rating by Asis Sangrola
"Gita was awesome!"
We responded:
"Hi Asis, We are grateful and appreciate the time you took to leave your review. We are happy to see that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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David Morsi

March 16, 2026

5  out of  5
rating by David Morsi
"Great staff always willing to help. No complaints."
We responded:
"David, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."
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David De Leon

March 1, 2026

5  out of  5
rating by David De Leon
"Great service as always!"
We responded:
"Hey David, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We're here for you anytime!"